SUPPORT
CONTACT US
Email support@sm4rtie.dev - we usually reply within a few days. In the app: Settings > Contact Support.
Please don't send passwords or anything private. If you are under 18, you're welcome to ask a parent or guardian to write for you.
REPORT A BUG
Found something broken? The quickest way is an email with these details - the button below fills them in for you:
- App version and build (bottom of Settings, e.g. PARTY.EXE 1.0.0 (BUILD 2))
- Phone model and iOS or Android version
- The game or screen
- What happened, and the steps to make it happen again
- What you expected instead
- How bad it is: crash / stops you playing / annoying / just looks wrong
- A screenshot or screen recording, if you can (attach it to the email)
COMMON QUESTIONS
Does Party.exe need the internet?
No. Every game, Single Player, Party Mode, Quick Play, the Daily Challenge and the built-in Game Help work offline.
How do I play a game?
Open All Games and tap DETAILS on any game for its full rules, or open How to Play from a game screen. The Game Help button answers rules and tips questions too.
Where are the Halloween and Christmas games?
Four games appear only during their seasonal events. The Seasonal Event screen shows when the next one opens.
The animations are too much / my phone is slow
Turn on Reduced Motion and Reduced Effects in Settings. High Contrast and Larger Text are there too.
Is there anything to buy?
No. Party.exe is free and nothing can be bought in it.
How do I delete my data?
Everything Party.exe stores is on your phone. Settings > Reset Local Progress clears scores, favourites and saved names; deleting the app removes everything. Version 1.0 sends nothing to us, so there is nothing for us to delete. For anything else, email us - see the Privacy Policy.
I saw an AI reply that was wrong or upsetting
If your version has the AI assistant, tap REPORT under the reply, and email us if it's urgent. If something is worrying you, please talk to a trusted adult, or find free support in your country at findahelpline.com. In an emergency, call your local emergency number.